FAQ (Frequently Asked Questions)
1. How do you ensure plants arrive safely?
We take extra care in packing every plant using eco-friendly, shockproof materials that prevent damage during transit. Each plant is secured in a way that allows it to breathe while staying hydrated. Our packaging is designed to handle bumps along the way so your plant arrives fresh and healthy, just as it left our nursery.
2. Do you provide plant care instructions?
Yes, every plant comes with an easy-to-follow care guide that explains watering schedules, sunlight needs, and other tips. Whether you’re a beginner or an experienced gardener, our instructions make plant care simple and stress-free. You can also reach out to our team anytime for expert guidance.
3. What if my plant arrives damaged?
If your plant arrives in poor condition or damaged during delivery, just contact us within 48 hours with a photo. We’ll replace the plant at no extra cost or issue a refund, depending on your preference. Your satisfaction is our top priority, so we ensure quick resolution.
4. Can I send plants as gifts?
Absolutely! You can select the gift option at checkout, and we’ll wrap your plant beautifully with eco-friendly materials. You can also add a personalized message, and we’ll include it in a stylish card. Perfect for birthdays, anniversaries, housewarmings, or just to make someone’s day greener.
5. Do you deliver across India?
Yes, we deliver to most cities and towns across India. Delivery times vary depending on location, but we always aim to get your plants to you as quickly as possible while ensuring they remain in perfect condition. You’ll also receive tracking details for every order.
6. Do you offer bulk or corporate orders?
Yes! We provide special packages and pricing for bulk purchases, events, and corporate gifting. Whether it’s for office décor, festive giveaways, or special occasions, our team can help you choose the perfect plants and customize the packaging to match your theme.
